Shipping policy

Where we ship

We currently ship to addresses within the United States only.

Processing time

Orders are processed quickly, usually within 1 to 3 business days. Orders placed on weekends or holidays are processed the next business day.

Delivery time

Standard shipping is free and usually arrives within 5 to 10 business days after processing. Delivery estimates are not guaranteed and can be affected by carrier delays, weather and peak seasons.

Tracking

You'll receive an email with your tracking number as soon as your order ships. Tracking may take 24 to 48 hours to show updates.

Multiple items

If you order more than one item, they may arrive in separate packages.

Wrong address

Please double check your shipping address at checkout. If you notice a mistake, email us right away at hello@barkfam.com. We can't change the address once the order has shipped.

Lost or stolen packages

If your tracking shows delivered but you can't find your package, check with neighbors and your local post office first, then contact us and we'll help.

Questions? Email hello@barkfam.com.